Privacy Policy

Last updated: January 1, 2025

Launch 360™ is a product of Led to Lead Consulting, LLC, based in New England and serving clients across the United States.

We are committed to protecting your privacy and maintaining transparency about how we collect, use, and store your information.

This Privacy Policy explains how Launch 360 collects, uses, and protects personal data provided by website visitors, clients, and users of our services.

1. Information We Collect

We collect information to provide, improve, and personalize our services. Information may include:

A. Information You Provide

When you contact us, book a demo, sign up for a plan, or complete a form, we may collect:

- Name, business name, and contact details (email, phone number)
- Billing and payment information
- Account login or access details you provide for integrations
- Messages, files, or other details you share voluntarily

B. Automatically Collected Information

When you visit our website or use Launch 360 tools, we may collect:
- IP address, browser type, and device information
- Pages visited and referring URLs
- Session time, clicks, and navigation patterns
- Cookies or similar technologies used to improve performance

C. Information from Third Parties

We may collect or receive information from third-party platforms such as:

- Google (Analytics, Ads, or Business Profile)
- Meta (Facebook/Instagram Ads)
- Go High Level (CRM platform)
- Twilio or other communication tools for SMS or phone integrations

2. How We Use Your Information

We use the information collected to:

- Deliver and manage your Launch 360 services
- Process payments and send invoices or receipts
- Respond to inquiries and provide support
- Improve our website and platform functionality
- Send updates, offers, or service notifications
- Maintain legal and security compliance
- We will never sell or rent your personal data to third parties.

3. Cookies and Tracking

Launch 360 uses cookies and similar technologies to analyze traffic and improve user experience.

You can disable cookies in your browser settings, but doing so may affect functionality or personalization on our website.

We may also use analytics tracking tools to understand user behavior, measure ad performance, and improve site experience.

4. Data Sharing and Third-Party Services

We only share information when necessary to provide or enhance your services.

Your data may be shared with:

- Go High Level (CRM software provider) for hosting, data storage, and automation
- Payment processors (e.g., Stripe, PayPal) for billing transactions
- Email and SMS providers (e.g., Mailgun, Twilio) for communication delivery
- Analytics and ad platforms for campaign performance

All third-party providers are required to maintain data security standards consistent with GDPR and CCPA compliance.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Upon written request or account cancellation, Launch 360 will remove or anonymize personal data within 30 days unless retention is required by law.

6. Your Rights and Choices

Depending on your location, you have the right to:

- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent to marketing communications
- Request a copy of your data in portable format

To exercise these rights, contact us at [email protected] with the subject line “Data Request.”

7. Security

We take reasonable technical and organizational measures to protect your information against loss, theft, and unauthorized access.

Data is encrypted in transit and stored within secure servers maintained by Go High Level and Led to Lead Consulting.

Despite our efforts, no online system can guarantee 100% security, and you acknowledge that transmitting information is done at your own risk.

8. Email and SMS Communication

By submitting a form, booking a consultation, or purchasing a service, you consent to receive business-related emails and text messages from Launch 360.

You may unsubscribe or opt out of marketing emails at any time by clicking “Unsubscribe” at the bottom of our messages.

To stop SMS communication, reply STOP to any text message.

9. Children’s Privacy

Launch 360 services are intended for business use and are not directed toward children under the age of 16.

We do not knowingly collect information from minors.

If you believe a minor has provided personal information, please contact us so we can delete it.

10. Policy Updates

We may update this Privacy Policy periodically. The updated version will always be posted on this page with a new “Last Updated” date.

Continued use of our website or services indicates acceptance of the updated terms.

11. Contact Us

For privacy-related questions, data access requests, or concerns, contact:

📩 [email protected]